INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I become a seller on Sibro?

You can easily join our marketplace by clicking “Start Selling on Sibro”. Complete the registration form, add your products, and start reaching new customers right away.

How do I track my order?

Once your order is confirmed, you’ll receive a tracking number by email. You can also log into your Sibro account and view the real-time status of your shipment.

What payment methods do you accept?

We accept secure payments through major credit/debit cards, PayPal, and other trusted gateways to ensure a safe and smooth checkout process.

Can I return or exchange a product?

Yes! If your order doesn’t meet your expectations, you can request a return or exchange within the allowed period. Each product page includes specific return conditions.

How does Sibro ensure product quality?

All sellers on Sibro are verified vendors who meet our quality and service standards. We regularly review listings to maintain a safe and reliable shopping experience.

What should I do if I have an issue with my order or seller?

If you face any problem with your purchase, simply go to your Order Details page and click “Report an Issue.” Our support team will review your case and help resolve it quickly between you and the seller.

INFORMATION ABOUT US

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